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Last updated: September 28, 2026

At Sins & Sirens, every order is carefully prepared and shipped directly from Turkey. We aim to make the delivery process as clear and seamless as possible from the moment your order is placed until it reaches you.
 
Order Processing
 

Orders are carefully packaged and dispatched within 1–3 business days after they are placed.

Processing times refer to the time required to prepare your order before shipment and do not include the estimated delivery time.

During particularly busy periods, launches or holidays, processing times may occasionally take longer.
 

Shipping Destinations
 

Sins & Sirens ships internationally to customers worldwide.

Please note that shipping to Europe is currently on hold. Availability may change, and any updates will be reflected on our website.
 
Estimated Delivery Times
 

Once your order has been dispatched, estimated delivery times are:

Turkey: 2–4 business days
North America: 7–14 business days
Rest of World: 10–20 business days

Delivery estimates begin once the order has been dispatched and are provided as a guide only.

International delivery times may vary depending on the destination, local postal services, customs procedures and other circumstances outside our control. Sins and Sirens
 
Tracking Your Order
 

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use this tracking information to follow your order throughout its journey.

Please allow some time for tracking information to become active after your shipment has been dispatched.
 

Customs & Import Duties
 

International orders may be subject to customs duties, import taxes or other local charges imposed by the destination country.

These fees are determined by local authorities and are not included in the product price or shipping charges.

Any customs duties, import taxes or additional fees charged upon delivery are the responsibility of the customer.

Customs procedures may also cause delivery delays that are outside the control of Sins & Sirens. Sins and Sirens
 
Shipping Delays
 

While we do our best to ensure that orders arrive within the estimated timeframes, delivery dates cannot be guaranteed.

Delays may occasionally occur due to customs processing, public holidays, carrier disruptions, weather conditions or other circumstances outside our control.

If your order appears to be significantly delayed, please contact us and we will do our best to assist you.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping details carefully before completing your purchase.

If you notice an error in your address after placing an order, contact us as soon as possible at info@sinsandsirensofficial.com.

Once an order has been dispatched, we may not be able to change the delivery address.
 
Packaging
 

Every Sins & Sirens piece is carefully packaged for protection during transit.

Jewelry arrives in a protective velvet storage pouch finished with the Sins & Sirens logo, ready to keep or gift. Sins and Sirens
 

Damaged Orders
 

If your order arrives with a defect, breakage or visible physical damage, please contact us at info@sinsandsirensofficial.com and include a clear photograph of the damaged item.

Once the issue has been reviewed and verified, a replacement piece will be sent at no additional cost. Sins and Sirens
 

Contact Us
 

If you have any questions about your shipment or delivery, please contact us at:

Sins & Sirens
Email: info@sinsandsirensofficial.com
Website: sinsandsirensofficial.com